Online Counseling Services at Richmond Community College
Richmond Community College counselors have a genuine concern for the health and well-being of our students. Online counseling services are available to provide support, information and guidance to enhance a student’s college experience.
Online counseling services are not designed for students experiencing an emotional or life crisis where the individual may be a threat to self or others. If you are in a crisis, call 911 immediately or go to your hospital’s emergency room.
RCC counselors are available for brief and personal counseling. Information and referral is offered when individuals have needs that go beyond our scope of practice.
Information that is shared with RCC counselors will be confidential and will not be shared with outside agencies, organizations, or family members without your written consent. However, the requirement of confidentiality does not apply when disclosure is required to protect individuals or identified others from serious and foreseeable harm or when legal requirements demand that confidential information must be revealed. This process is consistent with the code of ethics established by the American Counseling Association.
The “Family and Education Rights and Privacy Act of 1974″ (P.L.93-380, S513) signed by the President of the United States became law as of November 9, 1974. The law speaks to requirements related to the privacy of student files and records. The only individuals or agencies authorized to see a student’s record, other than the student himself/herself, without the student’s written consent, are school officials with “legitimate” educational interests, officials of other schools in which the student “intends to enroll,” and certain government representatives. Records will be released to parents and outside agencies only with the written release of the student.